Last updated on: February 28, 2017
The data controller of the data collected is respected to this Privacy Police is Headai Ltd, Isolinnankatu 21 E, 28100 Pori, Finland.
Headai collects your personal information at different times when you interact with our Services, including when you buy our products, or otherwise contact us. Generally, personal information is collected when (a) you use a Service, (b) you create an Account, (c) you make a purchase within our Services, (d) you create user generated content, (e) you watch advertisements within our Services, (f) you sign up to a newsletter, (g) you contact Headai customer service and during technical support sessions, (h) you enter into a contest, (i) you chat with other users of the Services, (j) you wish to participate in a beta or otherwise download a patch or a demo and (k) you share or otherwise contribute to our social media channels and other community websites. Whatever the activity may be, we will only collect personal information to the extent deemed reasonably necessary to fulfil your requests and our legitimate business objectives.
By default we don't collect any information or any identifiers that could anyhow reveal real identity of the user. If user decides to register then we may collect: (a) your name, to be able to create the visible name for your user account, (b) email address, Email address is your unique identifier and together with your password provides you with access to Headai Services. This information will then be associated with your account, so that you may identify yourself during future visits to each of the Services. We use email also for support communication and potentially for marketing purposes. Email address also helps us to prevent fraud and abuse.
When the user logs in for the first time it actually happens by using Headai cloud service authentication directly through secure proprietary service. The password is not stored or even written with the application on the mobile device.
We don’t collect any tracking information except IP addresses. Headai keep tracks of Internet Protocol (IP) addresses for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. Headai web site (www.headai.com) uses publicly available commercial analytics applications.
Unless stated specifically to the contrary on the applicable Headai Service, Headai’s Services are intended for a general audience. Headai encourages parents and guardians to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. We will NOT knowingly collect, use or distribute personal information from children under the age of 13 without prior verifiable consent from a parent or guardian. We recognize a special obligation to protect personal information obtained from young children. Therefore, in order for children under 13 years old to register on any Service, we require that the child provides the email address, or other contact information, of a parent or guardian who will be contacted by Headai in order to inform, confirm, modify or refuse his or her child’s registration. Headai reserves the right to request written proof of the parent or guardian’s authorization at any time. Until the parent or guardian answered to Headai’s email pursuant to Headai’s instructions, the child’s use of the Services will be limited.
Headai will not sell or share any individual data. We might share data that is not identifying the source, such as the amount of users of a specific application. We may share statistical averages within the applications to create benchmarking information, however, without ever identifying any individual sources.
If you stop using the application we will still store your name and email address. Currently we do not delete any data automatically. If you so wish we can remove your data manually and in such a case please contact us firstname.lastname@example.org. Additionally we do not wish to spam or otherwise harass people not interested in the applications or our services and try to always include means to inform us in cases where our communication is no longer relevant.
We take your privacy and the security of your personal information very seriously. To protect your personal information, Headai maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. We use robust security measures to protect personal information from loss, misuse and alteration. We use industry-standard practices such as encrypted communications, physically secured rooms, firewalls and password protection systems to safeguard the confidentiality of your personal information.